DUE TO HIGH VOLUME OF ORDERS SHIPPING MAY TAKE UP TO 72 HOURS
TEMPUR SEALY CANADA Accessible Feedback Policy
Accessible Formats and Communication Supports
In accordance with the requirements under the Accessibility for Ontarians with Disabilities Act, 2005 and its Regulations, upon request, TEMPUR SEALY CANADA will make reasonable efforts, in a timely manner, to provide accessible formats and communication supports in its feedback processes, in order to ensure that these processes are accessible to all persons with disabilities.
TEMPUR SEALY CANADA will also discuss with the requesting person, the suitability of a proposed accessible format or communication support that will allow the person to provide their feedback.
Such "accessible formats" may include, but are not limited to large print and braille for a person who is visually impaired, or exchanging written correspondence (e.g. via email or other electronic formats, or hard copy) for a person who is hearing impaired.
Feedback in regards to our products, services or facilities can be made using the following methods:
Email: [email protected]
TEMPUR SEALY CANADA
145 Milner Ave.
Accessibility inquiries/questions regarding any of our products, services or facilities will be handled on a case by case basis. TEMPUR SEALY CANADA will make reasonable efforts to acknowledge, respond, and remediate all inquiries/requests in a timely manner that best suits the accessibility needs of the individual.